What is VoIP? »
VoIP is a technology that enables voice communications over the Internet through the compression of voice into data packets that can be efficiently transmitted over data networks and then converted back into voice at the other end.

 

What is Packet8? »
Packet8 is an affordable and easy-to-use broadband telephone and videophone service. Designed with both residential and business customers in mind, Packet8 allows anyone with broadband (high-speed) Internet access to use their regular phone to make UNLIMITED calls to anywhere in the U.S. and Canada for as little as $24.99 per month.

What is Fax over IP? »
Packet8 Fax Plans are real time VoIP Fax services which utilize the T.38 standard Fax protocol to deliver a more reliable IP Fax service. T.38 is an ITU (International Telecommunication Union) recommendation for the transfer of real-time Fax communications between two terminal endpoints via an IP network.  

What is a Virtual Number? »
A Virtual Phone Number is a second number that when called, rings to a primary Packet8 line. Virtual Phone Numbers can be from most area codes in the U.S., thereby providing enormous savings to people phoning you from that selected area code.

What is a Softphone? »
Packet8 Softalk™ is a PC-based application that allows subscribers to make and receive voice and video phone calls directly from their personal computers without the need for a regular analog phone. All that is required is a desktop or laptop personal computer running Microsoft Windows with built-in or external speakers and microphones or a computer headset.  

E911 Service »
E911 service delivers address-specific (versus phone number-only) call-back information to public service answering points (PSAPs) whenever someone makes an emergency call. This enables emergency personnel to be dispatched to the scene even if the caller is unable to speak or if the call is suddenly disconnected.

Number Transfer »
With Packet8 Internet Phone Service, you can request that your number be "ported" free of charge at anytime during the initial order process or even after you have become a Packet8 subscriber, as long as you maintain phone service for the number you want to transfer.